It has been more than a month now since my Entrecard account disappeared in thin air. A lot of my blogger friends are looking for my EC box and I really do not know what to say.
I've encountered my first EC problem a week before flying to the Philippines. I've sent an email to customer support at once and when noticing that there hasn't been any reply from them a week later, I've decided to send another one. A month has already passed and yet, noone from EC's support group has replied to my email. I've sent another one minutes ago hoping that they'll give attention to it this time.I've tried logging in to my EC account but it keeps on telling me that the email and the password don't match which is so unusual because I've been logging in to my EC account using the same email and password everyday for months now. But anyway, I've thought of having my password reset. However, I've received this message from EC:
Now, I'm totally lost. Since my email seems not to exist on EC, I've signed up once again. However, after filling up the necessary details, I've received this message:
Ooopss... now what? I really do not know anymore what to do. I hope that a miracle's on its way. Come on EC! Answer my emails!
9 comments
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ReplyDeleteI seee... well u can write to them sing the feedback form on ur dashboard... I've written to them once via that form and I got a reply!! Try it!! :-D :-D :-D :-D :-D
ReplyDeletesing = using!! :-[ :-[ :-[
ReplyDeleteThing is, I can't go to my EC dashboard because I can't log in :( :( :( :(
ReplyDeleteThanks for trying to help me out here, Mar'! :) :) :)
ReplyDeleteOh yeahhhhh I see I seee!!!!! Hmmm maybe u can go to the blog... there is a post or two there with open comments, so u can leave ur comment there... I am also unhappy for u if EC doesn't respond!! >:o >:o >:o >:o >:o
ReplyDeleteOh. That's something I did not think about. Thank you very much for the help Mar'! Hope this time it will already work. Hugs! :) :) :)
ReplyDelete:) :) :) :)
ReplyDelete:* :* :* :* :* Hugs sweetie, lemme know how it turns out then!
ReplyDeleteThank you for dropping by and sharing some love! You're lovely!
Maxi
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